Live Troubleshooting for Agents / Clinicians

Having Trouble Joining Your Call?

We know how important it is to get connected quickly and smoothly. If you or your caller/patient are having trouble joining your call, you’re in the right place!

Please start by working through the interactive troubleshooting guide below. It will walk you through the process step by step and point you toward the right articles to help you get connected.

If you’re still having difficulties after completing the guide, please contact our support team at customer.support@involve.vc for further support.